Jobs in Business Bay

Apply by Jul 31

Full-timeRemote

Admissions & Student Services Executive

Balanced Score Training Center

Business Bay

AED 4,000 – AED 4,500

Senior

Balanced Score Training Center is seeking a motivated and customer-oriented Admissions & Student Services Executive to join its professional education team in Dubai. This is an excellent opportunity for individuals who are passionate about education, student engagement and delivering exceptional customer service in a dynamic training environment. Since its establishment in 1996, Balanced Score Training Center has been one of the Middle East's recognised professional training providers, offering internationally accredited courses in leadership, project management, finance, human resources, engineering, IT, artificial intelligence, cybersecurity and business management to corporate clients and individual professionals. As an Admissions & Student Services Executive, you will serve as the first point of contact for prospective students, corporate clients and training participants. Your role is to guide learners throughout their educational journey, from initial course enquiries and registration to successful course completion and certification. You will play an important role in ensuring every student receives a professional, efficient and supportive learning experience. Your primary responsibility will be responding to enquiries received through telephone calls, email, WhatsApp, social media and the company's website. You will provide detailed information about available courses, certification programmes, training schedules, tuition fees, learning formats and admission requirements. Understanding each student's professional goals will help you recommend the most suitable training programme for their career development. Daily responsibilities include processing student registrations, verifying application documents, preparing admission records, coordinating payment confirmations and maintaining accurate student databases. You will ensure every applicant completes the admission process smoothly while complying with the centre's administrative procedures. You will work closely with instructors, training coordinators and corporate account managers to organise classroom sessions, virtual training programmes and customised corporate workshops. Before every course begins, you will confirm participant attendance, distribute joining instructions, prepare training materials and ensure classrooms or online learning platforms are fully ready. Student satisfaction is one of the centre's highest priorities. Throughout each training programme, you will assist participants with scheduling enquiries, attendance records, examination arrangements, certification requests and general administrative support. You will also collect student feedback after every programme to help improve future training services. The role requires strong organisational skills because multiple training programmes may operate simultaneously across different industries and countries. You must be able to manage competing priorities while maintaining excellent attention to detail and delivering outstanding customer service. Candidates should possess a Bachelor's degree in Business Administration, Education, Marketing, Human Resources or a related discipline. Previous experience in admissions, education consultancy, customer service, training administration or student affairs will be considered a significant advantage. Excellent communication skills in English are essential because you will interact with professionals from different industries and nationalities. Arabic language skills will be considered an additional advantage but are not mandatory. Candidates should demonstrate confidence, professionalism and the ability to communicate clearly both verbally and in writing. Strong computer skills are required, including proficiency in Microsoft Office applications such as Excel, Word, Outlook and PowerPoint. Experience using CRM systems, Learning Management Systems (LMS), student information systems or online training platforms will strengthen your application. Balanced Score Training Center encourages continuous professional development and provides employees with opportunities to expand their knowledge through exposure to internationally recognised training programmes and experienced instructors. Employees work in a collaborative environment where innovation, teamwork and customer satisfaction remain central to the organisation's success. Successful Admissions & Student Services Executives may progress into positions such as Senior Admissions Executive, Student Services Manager, Corporate Training Coordinator, Business Development Executive, Learning & Development Consultant or Training Operations Manager . The role provides valuable experience within Dubai's rapidly growing education and professional training sector. If you enjoy helping people achieve their career goals, building strong customer relationships and working in a professional learning environment, this is an excellent opportunity to develop your career with one of the Middle East's established training organisations.

Apply by Jul 31

Full-timeRemote

Training Coordinator

Balanced Score Training Center

Business Bay

AED 2,500 – AED 3,500

Entry

Balanced Score Training Center is looking for a highly organised and motivated Training Coordinator to join its professional education team in Muscat, Oman. This role is ideal for candidates who are passionate about learning and development, professional training programmes and educational administration. The successful candidate will play a key role in coordinating training courses, supporting instructors and ensuring a high-quality learning experience for participants. The Training Coordinator will be responsible for planning and scheduling training sessions, managing course registrations and communicating with students, trainers and corporate clients. The role involves preparing training materials, coordinating classroom and online learning activities and ensuring that all training programmes are delivered efficiently and professionally. Candidates will work closely with management and instructors to support the successful delivery of workshops, certification programmes and professional development courses. Key responsibilities include maintaining training records, monitoring attendance, preparing course reports and assisting with programme evaluations. The successful applicant will coordinate training logistics, manage participant enquiries and support marketing initiatives designed to increase enrolment in training programmes. Strong administrative and communication skills are essential for this position. Applicants should possess a Bachelor's degree or diploma in Business Administration, Education, Human Resources, Training Management or a related field. Previous experience in training coordination, educational administration, customer service or event management will be considered an advantage. Familiarity with learning management systems, Microsoft Office applications and online training platforms is highly desirable. The ideal candidate should demonstrate excellent organisational abilities, attention to detail and the capacity to manage multiple tasks simultaneously. Strong interpersonal skills, professionalism and a customer-focused approach are important qualities for success in this role. Candidates should be comfortable working in a fast-paced educational environment while maintaining high service standards. Balanced Score Training Center offers a supportive workplace culture, opportunities for professional development and valuable exposure to corporate training and educational services. Employees gain experience working with industry experts, training professionals and learners from various sectors while contributing to workforce development initiatives. This position is ideal for individuals seeking a rewarding career in training administration, learning and development and educational operations. If you are passionate about supporting professional growth and delivering exceptional training experiences, this opportunity could be an excellent next step in your career.

Apply by Jul 31

Full-timeRemote

Crypto Customer Success Executive

Bitumax

Business Bay

AED 2,000 – AED 3,000

Junior

Bitumax is seeking a talented and customer-focused Crypto Customer Success Executive to join its growing digital asset and blockchain operations team in Dubai. This role is ideal for individuals who are passionate about cryptocurrency, fintech innovation, customer engagement, and helping users navigate the rapidly evolving world of digital finance. The successful candidate will be responsible for managing client relationships, providing exceptional customer support, and ensuring users receive a seamless experience across the company's cryptocurrency trading and digital asset services. As a Customer Success Executive, you will act as a trusted point of contact for clients while helping them understand platform features, account processes, and available services. Daily responsibilities include responding to customer enquiries through email, live chat, social media, and telephone channels, assisting users with account verification processes, supporting onboarding activities, resolving account-related issues, and maintaining accurate customer records within CRM systems. The role also involves educating users about platform functionality, security best practices, and available trading tools while ensuring compliance with company policies and regulatory requirements. You will collaborate with operations, compliance, marketing, product development, and technical support teams to deliver an outstanding customer experience. The position requires excellent communication skills, strong problem-solving abilities, and the ability to manage multiple customer interactions in a fast-paced environment. Candidates should possess strong English communication skills, while additional languages such as Arabic, Hindi, Urdu, or Russian will be considered advantageous. Previous experience in customer service, fintech, online trading, banking, cryptocurrency platforms, financial technology, account management, or client support will be highly beneficial. The ideal applicant should have experience using CRM software, customer support platforms, Microsoft Office applications, and digital communication tools. A basic understanding of blockchain technology, cryptocurrency trading, digital wallets, Bitcoin, Ethereum, and crypto exchanges will be an added advantage. Bitumax offers a modern work environment, ongoing professional training, career advancement opportunities, and exposure to one of the fastest-growing industries in the world. Employees who demonstrate strong performance may progress into senior customer success, account management, operations, compliance, or business development positions. This is an excellent opportunity for ambitious professionals seeking to build a long-term career in cryptocurrency, blockchain technology, and financial innovation while working with a dynamic and international team in Dubai.

Apply by Jul 31

Full-timeRemote

Arabic-Speaking Customer Experience Officer

XM

Business Bay

AED 3,000 – AED 4,000

Senior

XM is seeking a highly motivated and customer-focused Arabic-Speaking Customer Experience Officer to join its expanding team in Dubai. This is an exciting opportunity for professionals who are passionate about customer service, financial markets, and building long-term client relationships within a globally recognised online trading and fintech organisation. The successful candidate will serve as a key point of contact for Arabic-speaking clients across the Middle East and North Africa region. You will be responsible for delivering exceptional customer support, resolving enquiries, and ensuring clients receive a professional and seamless experience throughout their journey with the company. Daily responsibilities include responding to customer enquiries via telephone, email, live chat, and social media channels, assisting clients with account-related requests, guiding users through platform features, providing information about products and services, and ensuring that customer issues are resolved in a timely and professional manner. The role also involves maintaining accurate customer records, escalating technical or compliance-related matters to relevant departments, and following up with clients to ensure complete satisfaction. You will collaborate closely with sales, compliance, operations, marketing, and technical support teams to deliver a high standard of customer service. The position requires excellent communication skills, attention to detail, and the ability to build trust with clients from diverse cultural and professional backgrounds. Candidates should possess strong verbal and written communication skills in both Arabic and English. Previous experience in customer service, client relations, account management, banking, financial services, fintech, forex trading, online brokerage services, or call centre operations will be highly advantageous. Knowledge of financial markets, trading platforms, cryptocurrencies, stocks, CFDs, or investment products will be considered a significant advantage but is not mandatory. The ideal applicant should be comfortable using CRM systems, Microsoft Office applications, online communication tools, and customer support software. Strong problem-solving abilities, professionalism, and a customer-first mindset are essential for success in this role. XM offers a dynamic international work environment, continuous professional development opportunities, performance-based incentives, and exposure to the rapidly growing fintech and online trading industry. Employees who demonstrate strong performance and leadership potential may progress into senior client relationship, account management, team leadership, or regional operations roles. This is an excellent opportunity for ambitious professionals looking to build a long-term career with one of the world's leading online trading companies while working in Dubai's thriving financial services sector.