Balanced Score Training Center

Apply by Jul 31

Full-timeRemote

Admissions & Student Services Executive

Balanced Score Training Center

Business Bay

AED 4,000 – AED 4,500

Senior

Balanced Score Training Center is seeking a motivated and customer-oriented Admissions & Student Services Executive to join its professional education team in Dubai. This is an excellent opportunity for individuals who are passionate about education, student engagement and delivering exceptional customer service in a dynamic training environment. Since its establishment in 1996, Balanced Score Training Center has been one of the Middle East's recognised professional training providers, offering internationally accredited courses in leadership, project management, finance, human resources, engineering, IT, artificial intelligence, cybersecurity and business management to corporate clients and individual professionals. As an Admissions & Student Services Executive, you will serve as the first point of contact for prospective students, corporate clients and training participants. Your role is to guide learners throughout their educational journey, from initial course enquiries and registration to successful course completion and certification. You will play an important role in ensuring every student receives a professional, efficient and supportive learning experience. Your primary responsibility will be responding to enquiries received through telephone calls, email, WhatsApp, social media and the company's website. You will provide detailed information about available courses, certification programmes, training schedules, tuition fees, learning formats and admission requirements. Understanding each student's professional goals will help you recommend the most suitable training programme for their career development. Daily responsibilities include processing student registrations, verifying application documents, preparing admission records, coordinating payment confirmations and maintaining accurate student databases. You will ensure every applicant completes the admission process smoothly while complying with the centre's administrative procedures. You will work closely with instructors, training coordinators and corporate account managers to organise classroom sessions, virtual training programmes and customised corporate workshops. Before every course begins, you will confirm participant attendance, distribute joining instructions, prepare training materials and ensure classrooms or online learning platforms are fully ready. Student satisfaction is one of the centre's highest priorities. Throughout each training programme, you will assist participants with scheduling enquiries, attendance records, examination arrangements, certification requests and general administrative support. You will also collect student feedback after every programme to help improve future training services. The role requires strong organisational skills because multiple training programmes may operate simultaneously across different industries and countries. You must be able to manage competing priorities while maintaining excellent attention to detail and delivering outstanding customer service. Candidates should possess a Bachelor's degree in Business Administration, Education, Marketing, Human Resources or a related discipline. Previous experience in admissions, education consultancy, customer service, training administration or student affairs will be considered a significant advantage. Excellent communication skills in English are essential because you will interact with professionals from different industries and nationalities. Arabic language skills will be considered an additional advantage but are not mandatory. Candidates should demonstrate confidence, professionalism and the ability to communicate clearly both verbally and in writing. Strong computer skills are required, including proficiency in Microsoft Office applications such as Excel, Word, Outlook and PowerPoint. Experience using CRM systems, Learning Management Systems (LMS), student information systems or online training platforms will strengthen your application. Balanced Score Training Center encourages continuous professional development and provides employees with opportunities to expand their knowledge through exposure to internationally recognised training programmes and experienced instructors. Employees work in a collaborative environment where innovation, teamwork and customer satisfaction remain central to the organisation's success. Successful Admissions & Student Services Executives may progress into positions such as Senior Admissions Executive, Student Services Manager, Corporate Training Coordinator, Business Development Executive, Learning & Development Consultant or Training Operations Manager . The role provides valuable experience within Dubai's rapidly growing education and professional training sector. If you enjoy helping people achieve their career goals, building strong customer relationships and working in a professional learning environment, this is an excellent opportunity to develop your career with one of the Middle East's established training organisations.

Apply by Jul 31

Full-timeRemote

Training Coordinator

Balanced Score Training Center

Port Saeed

AED 2,000 – AED 3,000

Entry

Balanced Score Training Center is seeking a highly organised and customer-focused Training Coordinator to join its growing team in Dubai. This is an excellent opportunity for professionals who are passionate about learning and development, training administration and delivering exceptional customer service within a professional education environment. Established in 1996, the centre provides management, leadership, finance, engineering, IT, HR and professional development programmes to individuals and organisations across the Gulf region and internationally. As a Training Coordinator, you will play a vital role in ensuring the successful planning, organisation and delivery of professional training programmes. You will work closely with trainers, corporate clients, participants and internal departments to coordinate every stage of the training process, from course registration to post-training evaluation. Your primary responsibility will be managing training schedules, confirming participant registrations and ensuring all course materials are prepared before each programme begins. You will coordinate classroom sessions, online courses and customised corporate training programmes while maintaining the highest standards of service and professionalism. The successful candidate will communicate with clients regarding course schedules, venue details, payment confirmations and training requirements. You will respond promptly to enquiries via telephone, email and online communication platforms while providing accurate information about available courses and training services. Daily responsibilities include preparing training documentation, maintaining participant records, issuing attendance certificates, coordinating with instructors, arranging training venues and ensuring all learning resources are available before sessions commence. You will also monitor attendance, collect participant feedback and prepare training reports for management. The role requires excellent organisational skills because multiple training programmes may run simultaneously across different locations and online platforms. You will maintain accurate training calendars, update internal databases and ensure all administrative processes are completed efficiently and accurately. You will work closely with the sales and business development teams by supporting corporate training proposals, preparing quotations and assisting with client onboarding. Building positive relationships with government organisations, private companies and individual learners will contribute significantly to business growth and customer satisfaction. Candidates should possess a Bachelor's degree in Business Administration, Human Resources, Education, Management or a related discipline. Previous experience in training coordination, education administration, learning and development or customer service will be considered an advantage. Strong computer skills are essential, including proficiency in Microsoft Office applications such as Word, Excel, PowerPoint and Outlook. Experience using CRM software, Learning Management Systems (LMS) or training management platforms will be beneficial. Excellent communication skills in English are required, while Arabic language skills will be considered an additional advantage. The successful candidate should be professional, well organised, detail-oriented and capable of managing multiple priorities in a fast-paced environment. Balanced Score Training Center values continuous learning, professional excellence and customer satisfaction. Employees work in a collaborative environment that encourages innovation, knowledge sharing and personal development while supporting organisations through high-quality training and consulting services. The centre offers classroom, online and customised in-house training programmes across numerous professional disciplines. The company provides opportunities for career development through ongoing learning, practical experience and exposure to international training projects. High-performing Training Coordinators may progress into positions such as Senior Training Coordinator, Learning and Development Specialist, Corporate Training Consultant, Training Operations Manager, Client Relationship Manager or Business Development Manager . If you enjoy organising events, supporting professional learning and delivering outstanding customer experiences, this is an excellent opportunity to build your career with one of Dubai's established professional training providers.

Apply by Jul 31

Full-timeRemote

Training Coordinator

Balanced Score Training Center

Business Bay

AED 2,500 – AED 3,500

Entry

Balanced Score Training Center is looking for a highly organised and motivated Training Coordinator to join its professional education team in Muscat, Oman. This role is ideal for candidates who are passionate about learning and development, professional training programmes and educational administration. The successful candidate will play a key role in coordinating training courses, supporting instructors and ensuring a high-quality learning experience for participants. The Training Coordinator will be responsible for planning and scheduling training sessions, managing course registrations and communicating with students, trainers and corporate clients. The role involves preparing training materials, coordinating classroom and online learning activities and ensuring that all training programmes are delivered efficiently and professionally. Candidates will work closely with management and instructors to support the successful delivery of workshops, certification programmes and professional development courses. Key responsibilities include maintaining training records, monitoring attendance, preparing course reports and assisting with programme evaluations. The successful applicant will coordinate training logistics, manage participant enquiries and support marketing initiatives designed to increase enrolment in training programmes. Strong administrative and communication skills are essential for this position. Applicants should possess a Bachelor's degree or diploma in Business Administration, Education, Human Resources, Training Management or a related field. Previous experience in training coordination, educational administration, customer service or event management will be considered an advantage. Familiarity with learning management systems, Microsoft Office applications and online training platforms is highly desirable. The ideal candidate should demonstrate excellent organisational abilities, attention to detail and the capacity to manage multiple tasks simultaneously. Strong interpersonal skills, professionalism and a customer-focused approach are important qualities for success in this role. Candidates should be comfortable working in a fast-paced educational environment while maintaining high service standards. Balanced Score Training Center offers a supportive workplace culture, opportunities for professional development and valuable exposure to corporate training and educational services. Employees gain experience working with industry experts, training professionals and learners from various sectors while contributing to workforce development initiatives. This position is ideal for individuals seeking a rewarding career in training administration, learning and development and educational operations. If you are passionate about supporting professional growth and delivering exceptional training experiences, this opportunity could be an excellent next step in your career.