Loading…
Loading…
Category
Education & Training roles curated for Dubai Job Zone.

XM is looking for a professional and customer-focused Arabic-Speaking Customer Experience Officer to join its Dubai office. This is an excellent opportunity for individuals who are passionate about financial services, client relationship management and delivering exceptional customer support. As one of the world's leading online trading and fintech companies, XM serves more than 20 million clients across over 190 countries, providing access to forex, CFDs, commodities, stocks, indices and other financial instruments through innovative trading platforms. The company operates in Dubai through a regulated entity and continues expanding its customer experience team across the Middle East. As an Arabic-Speaking Customer Experience Officer, you will be responsible for providing high-quality support to Arabic-speaking clients while ensuring every interaction reflects XM's commitment to excellent customer service. You will assist both new and existing clients by answering enquiries, resolving account-related issues and guiding customers through the company's trading platforms and services. Your primary responsibility will be responding to customer enquiries received through live chat, email, telephone and other digital communication channels. You will provide accurate information regarding account registration, identity verification, deposits and withdrawals, trading platforms, promotions and general company services while ensuring every client receives prompt and professional assistance. The successful candidate will guide new clients through the account opening process, explain verification requirements and assist customers in completing their applications according to regulatory standards. You will work closely with internal compliance, verification and payments teams to ensure customer requests are processed efficiently and accurately. Daily responsibilities include handling account enquiries, resolving technical issues related to the trading platform, escalating complex cases to specialist departments and maintaining detailed records of customer interactions within the company's CRM system. You will also educate clients about available educational resources, webinars, trading tools and platform features that enhance their overall trading experience. Customer satisfaction remains one of XM's highest priorities. You will actively build long-term relationships with clients by delivering personalised support, following up on unresolved cases and ensuring every issue is resolved professionally. Strong communication skills, patience and a genuine commitment to helping customers are essential qualities for success in this role. Candidates should possess a Bachelor's degree in Business Administration, Finance, Economics, Marketing or a related discipline. Previous experience in customer service, client support, banking, financial services, fintech or online trading will be considered a significant advantage. Experience supporting clients in both Arabic and English is highly desirable. Excellent written and spoken communication skills in Arabic and English are essential. Candidates should demonstrate professionalism, strong interpersonal abilities and confidence when communicating with clients from different cultural backgrounds. The ability to explain financial services clearly and professionally will contribute significantly to success in this position. Strong computer skills, including Microsoft Office applications and CRM software, are required. Familiarity with MetaTrader 4 (MT4), MetaTrader 5 (MT5), online trading platforms or financial markets will be considered an advantage but is not mandatory, as comprehensive training is provided. XM offers employees a modern working environment focused on innovation, continuous learning and career development. Team members benefit from structured training programmes, international career opportunities, competitive salary packages and the chance to work alongside professionals from more than 30 nationalities. The company's values— Big, Fair and Human —shape its collaborative culture and commitment to employee development. Successful Customer Experience Officers may progress into positions such as Senior Customer Experience Officer, Client Relations Manager, Partner Relations Manager, Business Development Officer, Customer Success Manager or Regional Customer Experience Team Leader . XM regularly promotes internal talent and encourages employees to build long-term careers within its global fintech organisation. Current career listings also show customer experience and client relations roles in Dubai and other international locations. If you enjoy helping clients, building professional relationships and developing your career within one of the world's leading online trading companies, this is an outstanding opportunity to join XM's growing Dubai team.
Education
View Job
Balanced Score Training Center is seeking a motivated and customer-oriented Admissions & Student Services Executive to join its professional education team in Dubai. This is an excellent opportunity for individuals who are passionate about education, student engagement and delivering exceptional customer service in a dynamic training environment. Since its establishment in 1996, Balanced Score Training Center has been one of the Middle East's recognised professional training providers, offering internationally accredited courses in leadership, project management, finance, human resources, engineering, IT, artificial intelligence, cybersecurity and business management to corporate clients and individual professionals. As an Admissions & Student Services Executive, you will serve as the first point of contact for prospective students, corporate clients and training participants. Your role is to guide learners throughout their educational journey, from initial course enquiries and registration to successful course completion and certification. You will play an important role in ensuring every student receives a professional, efficient and supportive learning experience. Your primary responsibility will be responding to enquiries received through telephone calls, email, WhatsApp, social media and the company's website. You will provide detailed information about available courses, certification programmes, training schedules, tuition fees, learning formats and admission requirements. Understanding each student's professional goals will help you recommend the most suitable training programme for their career development. Daily responsibilities include processing student registrations, verifying application documents, preparing admission records, coordinating payment confirmations and maintaining accurate student databases. You will ensure every applicant completes the admission process smoothly while complying with the centre's administrative procedures. You will work closely with instructors, training coordinators and corporate account managers to organise classroom sessions, virtual training programmes and customised corporate workshops. Before every course begins, you will confirm participant attendance, distribute joining instructions, prepare training materials and ensure classrooms or online learning platforms are fully ready. Student satisfaction is one of the centre's highest priorities. Throughout each training programme, you will assist participants with scheduling enquiries, attendance records, examination arrangements, certification requests and general administrative support. You will also collect student feedback after every programme to help improve future training services. The role requires strong organisational skills because multiple training programmes may operate simultaneously across different industries and countries. You must be able to manage competing priorities while maintaining excellent attention to detail and delivering outstanding customer service. Candidates should possess a Bachelor's degree in Business Administration, Education, Marketing, Human Resources or a related discipline. Previous experience in admissions, education consultancy, customer service, training administration or student affairs will be considered a significant advantage. Excellent communication skills in English are essential because you will interact with professionals from different industries and nationalities. Arabic language skills will be considered an additional advantage but are not mandatory. Candidates should demonstrate confidence, professionalism and the ability to communicate clearly both verbally and in writing. Strong computer skills are required, including proficiency in Microsoft Office applications such as Excel, Word, Outlook and PowerPoint. Experience using CRM systems, Learning Management Systems (LMS), student information systems or online training platforms will strengthen your application. Balanced Score Training Center encourages continuous professional development and provides employees with opportunities to expand their knowledge through exposure to internationally recognised training programmes and experienced instructors. Employees work in a collaborative environment where innovation, teamwork and customer satisfaction remain central to the organisation's success. Successful Admissions & Student Services Executives may progress into positions such as Senior Admissions Executive, Student Services Manager, Corporate Training Coordinator, Business Development Executive, Learning & Development Consultant or Training Operations Manager . The role provides valuable experience within Dubai's rapidly growing education and professional training sector. If you enjoy helping people achieve their career goals, building strong customer relationships and working in a professional learning environment, this is an excellent opportunity to develop your career with one of the Middle East's established training organisations.
Education
View Job
Taaleem is seeking a professional and customer-focused School Admissions Officer to join its education team in Ras Al Khaimah, United Arab Emirates. The successful candidate will play a vital role in supporting student recruitment, managing admissions enquiries and ensuring a smooth enrolment process for prospective families. This position is ideal for individuals with strong communication skills who enjoy working in a fast-paced educational environment. The School Admissions Officer will be responsible for handling enquiries from parents, organising school tours, processing applications and maintaining accurate student records. The role involves guiding families through the admissions process, explaining school programmes and ensuring all required documentation is completed correctly. Candidates will work closely with academic and administrative departments to deliver an excellent customer experience. Key responsibilities include responding to admissions enquiries, maintaining CRM databases, preparing enrolment reports, coordinating assessment schedules and supporting marketing events. The successful applicant will help achieve enrolment targets while maintaining the highest standards of professionalism and service. Applicants should possess a Bachelor's degree in Business Administration, Education, Marketing or a related field. Previous experience in admissions, customer service, sales support or educational administration is preferred. Strong organisational skills, attention to detail and proficiency in Microsoft Office applications are highly desirable. Taaleem offers a dynamic working environment, competitive compensation and opportunities for career growth within the education sector. Employees gain valuable experience working with families, educators and school leadership teams while contributing to student success. This role is ideal for candidates seeking a rewarding career in school admissions, educational administration and student recruitment.
Education
View Job
Almotahida Education Group is seeking a dedicated and experienced Academic Coordinator to join its educational operations team in Manama, Bahrain. This role is ideal for professionals who are passionate about academic excellence, curriculum development and student success. The successful candidate will work closely with school leadership, teachers and administrative staff to ensure the effective delivery of educational programmes and maintain high academic standards across the organisation. The Academic Coordinator will be responsible for supporting curriculum implementation, monitoring academic performance and assisting with educational planning initiatives. The role involves coordinating teaching schedules, reviewing lesson plans and ensuring compliance with academic policies and educational requirements. Candidates will collaborate with educators to enhance teaching quality, student engagement and overall learning outcomes. Key responsibilities include monitoring academic progress, preparing educational reports, organising teacher training sessions and supporting school improvement projects. The successful applicant will assist in evaluating curriculum effectiveness, implementing assessment strategies and maintaining communication between academic departments. Strong leadership and organisational skills are essential for managing multiple educational initiatives. Applicants should possess a Bachelor's degree in Education, Educational Leadership, Curriculum Studies or a related field. Previous experience in academic coordination, teaching, curriculum management or school administration is highly desirable. Knowledge of international education standards and modern teaching methodologies will be considered an advantage. The ideal candidate should demonstrate excellent communication, planning and problem-solving abilities. Strong interpersonal skills, attention to detail and the ability to work effectively with teachers, students and parents are important qualities for success in this role. Candidates should also be comfortable using educational technology platforms and school management systems. Almotahida Education Group offers a professional and supportive working environment, competitive compensation and opportunities for career advancement within the education sector. Employees gain valuable experience working with academic professionals while contributing to the development of high-quality educational programmes. This position is ideal for education professionals seeking long-term growth in academic leadership, curriculum development and educational management. If you are committed to improving student achievement and supporting educational excellence, this opportunity could be the perfect next step in your career.
Education
View Job
XM is seeking a highly motivated and customer-focused Arabic-Speaking Customer Experience Officer to join its expanding team in Dubai. This is an exciting opportunity for professionals who are passionate about customer service, financial markets, and building long-term client relationships within a globally recognised online trading and fintech organisation. The successful candidate will serve as a key point of contact for Arabic-speaking clients across the Middle East and North Africa region. You will be responsible for delivering exceptional customer support, resolving enquiries, and ensuring clients receive a professional and seamless experience throughout their journey with the company. Daily responsibilities include responding to customer enquiries via telephone, email, live chat, and social media channels, assisting clients with account-related requests, guiding users through platform features, providing information about products and services, and ensuring that customer issues are resolved in a timely and professional manner. The role also involves maintaining accurate customer records, escalating technical or compliance-related matters to relevant departments, and following up with clients to ensure complete satisfaction. You will collaborate closely with sales, compliance, operations, marketing, and technical support teams to deliver a high standard of customer service. The position requires excellent communication skills, attention to detail, and the ability to build trust with clients from diverse cultural and professional backgrounds. Candidates should possess strong verbal and written communication skills in both Arabic and English. Previous experience in customer service, client relations, account management, banking, financial services, fintech, forex trading, online brokerage services, or call centre operations will be highly advantageous. Knowledge of financial markets, trading platforms, cryptocurrencies, stocks, CFDs, or investment products will be considered a significant advantage but is not mandatory. The ideal applicant should be comfortable using CRM systems, Microsoft Office applications, online communication tools, and customer support software. Strong problem-solving abilities, professionalism, and a customer-first mindset are essential for success in this role. XM offers a dynamic international work environment, continuous professional development opportunities, performance-based incentives, and exposure to the rapidly growing fintech and online trading industry. Employees who demonstrate strong performance and leadership potential may progress into senior client relationship, account management, team leadership, or regional operations roles. This is an excellent opportunity for ambitious professionals looking to build a long-term career with one of the world's leading online trading companies while working in Dubai's thriving financial services sector.
Education
View Job
A respected educational institution is seeking a School Receptionist to welcome visitors, assist parents and students, answer enquiries, manage appointments, and support administrative operations. Candidates should possess excellent customer service skills, professionalism, and the ability to multitask in a busy school environment.
Education
View Job